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Mx2 zero memory after update, toothpick method fails

Open 0 Answers 21 Views G-Box MX2
After doing an update, that my gbox mx2 downloaded automaticaly, there is zero memory and the toothpick method only produces a blank black screen. Will matricom fix a problem they created even if warranty is done?  The advertisement for the mx2 on amazon states that we would "NEVER" have to worry about updates. I have tried to connect to the mx2 via usb to usb to my computer using amlogic usb burning tool, but still only get a blank screen when doing the toothpick method.  My mx2 worked well before this last update.

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