After doing an update, that my gbox mx2 downloaded automaticaly, there is zero memory and the toothpick method only produces a blank black screen. Will matricom fix a problem they created even if warranty is done? The advertisement for the mx2 on amazon states that we would "NEVER" have to worry about updates. I have tried to connect to the mx2 via usb to usb to my computer using amlogic usb burning tool, but still only get a blank screen when doing the toothpick method. My mx2 worked well before this last update.