We’re pleased to announce the G-Box Q firmware update for Android 5.0 Lollipop is being distributed over-the-air as of early this morning. This update is very intensive and for that reason will require multiple steps to achieve the full upgrade. If you haven’t already, you will be prompted to update your device to the latest 2.0 update. If you decide to take this update, your box will reboot and install the initial stage of 2.0, which includes Android 5 Lollipop and many of the update that the Q2 comes stock with.
After the initial firmware update, your device will receive two more smaller updates to migrate the launcher data and update the apps that are installed on your device. This is phase two of the firmware update and will propagate to your device within 24 hours of the initial update. During this time your device may behave inconsistently. This is an expected part of the update as we roll out the necessary updates to your device.
Thank you for your patience as your device goes through the necessary process to achieve this firmware update. All stages of this update are due to be completed by Monday, February 29th. If your device has not received the full update by this time, or is having any inconsistent behavior, please contact our support at +1-321-209-9222 for further assistance.